Terms of Use | Hanna Andersson

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Last updated: 8.1.23

PLEASE READ THESE PROGRAM TERMS CAREFULLY. BY PARTICIPATING IN THE PROGRAM, YOU AGREE TO BE BOUND BY THESE PROGRAM TERMS AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO THESE PROGRAM TERMS, THEN DO NOT PARTICIPATE IN THE PROGRAM.

These Hanna Rewards Terms and Conditions (“Program Terms”) apply to your access to and participation in the Hanna Rewards program (the “Program”), which is These Hanna Rewards Terms and Conditions (“Program Terms”) apply to your access to and participation in the Hanna Rewards program (the “Program”), which is operated by Hanna Andersson, LLC (“Hanna Andersson,” “Company,” “our,” “we,” “us”). These Program Terms do not alter in any way the terms or conditions of any other agreement you (“Member,” “you,” or “your”) may have with Company for other products and services. In addition, these Program Terms complement and incorporate by reference the Hanna Andersson Terms of Use. To the extent there are conflicts between these Program Terms and the Hanna Andersson Terms of Use, these Program Terms will control with respect to the Program.

For information about how we collect, use, disclose, and otherwise process information about you, please see our Privacy Statement. If you are a resident of California, see our notice of financial incentives therein.

PARTICIPATION IN THE PROGRAM AND DISPUTES ARISING OUT OF OR RELATING TO THESE PROGRAM TERMS ARE SUBJECT TO THE MANDATORY ARBITRATION PROVISION IN THE “AGREEMENT TO ARBITRATE DISPUTES” SECTION OF THE HANNA ANDERSSON TERMS OF USE.

Overview of Program

The Program is a free to join customer program to reward our customers for their loyalty. Members will receive rewards Points (defined below) through certain actions defined and described in Section 5 below that they can redeem to receive promotional Rewards (defined and described in Section 6 below). Company may offer other benefits at its discretion.

Changes; Modifications

Company may change, modify, limit, and/or eliminate the Program and/or all or any portion of these Program Terms, or any policy pertaining to the Program from time to time and in its sole discretion, including the following: (a) the Rewards or other benefits offered under the Program; (b) the expiration date of Points received under the Program or Rewards redeemed under the Program; (c) how Points are earned, calculated, or redeemed; or (d) how Rewards are calculated, valued, or redeemed (and limitations related to redemption of Rewards). If we make changes to the Program Terms, we will post the amended Program Terms to Hanna Rewards Terms and Conditions and update the “Effective Date” above. We may also attempt to notify you in other ways. Unless we say otherwise, the amended Program Terms will be effective immediately and your continued participation in the Program after the amended Program Terms are posted will confirm your acceptance of the changes. If you do not agree to the amended Program Terms, you must stop participating in the Program. Company will not be liable to you in any way for any value or benefits you may lose as a result of any changes made to the Program, including any Points.

Eligibility

To be eligible to participate in the Program, you must (a) be a resident of the 50 United States or District of Columbia; and (b) be at least 18 years of age. You may only have one Program account. The Program is intended for personal use only, and commercial customers are not eligible to participate. Your account may not be assigned, transferred, or shared with family or friends. Your account and associated benefits are not intended for purchasing items for resale and may not be used for resale.

Joining the Program; Opt-Out

To join the Program, complete the following steps:.

a) Log into your existing Hanna Andersson account, or if you do not already have an account, register for an account on Hannaandersson.com (registration and joining the Program is free); and
b) Follow the instructions to provide the requested information and agree to these Program Terms.

You may opt out of the Program at any time by contacting our Customer Care at 1.800.222.0544. If you elect to opt out and cancel your account, you (i) will forfeit and not be able to redeem any unused Rewards or Points, (ii) will not be able to retrieve previously-earned Rewards or Points if you elect to opt in at a later time, and (iii) will not be able to earn Points for purchases or actions taken while not opted in to the Program.

A current, valid email address is required for you to be able to participate in and receive Points in connection with the Program.

Earning Points

Members will receive Points on their account through Qualifying Purchases (defined below), and participation in any other special programs and promotional offers that may be announced by Company or its third-party partners from time to time. Additional terms, requirements, and details for earning Points follow.

Qualifying Purchases: Program members receive 1 promotional Point for every $1 spent on Qualifying Purchases (“Points”). “Qualifying Purchases” means all regular and sale priced merchandise purchased via the Hanna Andersson website but excluding the “Exclusions from Qualifying Purchases” stated below. Points are only awarded based on full dollars spent; purchase prices will be rounded down to the nearest full dollar amount in order to calculate Points. To make a Qualifying Purchase online you must be signed into your Program account when placing the order and keep at least one Qualifying Purchase item in your cart when you finalize the order. You can check your orders and monitor your Point total in your “Rewards Dashboard” page.
Exclusions from Qualifying Purchases: Points will not be awarded on unauthorized or fraudulent purchases, purchases of gift cards or e-gift cards, sales tax, state fees, discounts, shipping, and delivery charges, and/or other excluded charges specified by us from time to time. The amount of a purchase made using Rewards and/or benefits under the program (e.g., shipping) as the method of payment will not be applied to your Point accrual. Also, Points will not be awarded if, in Company’s reasonable opinion, the merchandise or services purchased will be used for resale or commercial use and any Points awarded on such purchases will be forfeited. Additional items may be excluded from Point accumulation at the discretion of Company. Unless otherwise stated in advertising, purchases at or via pop-up shops are not Qualifying Purchases and will not be applied to your Point accrual.
Promotional Offers: Other special programs and promotional offers (including personalized offers) for earning Points may be made by Company, its agents or third party partners from time to time in Company’s discretion. Such offers will also be subject to the terms and conditions specified in the promotional offer.

Returned Items: If you return any items from a Qualifying Purchase, the Points earned on the returned items will be deducted from your account as applicable when the return is processed. If you return an item purchased using Rewards, your Rewards value will not be added back into your account.

Program Rewards, Points Redemption, and Other Benefits

Converting Points to Rewards: Once you accumulate 125 Points, those Points will automatically convert to a $10 promotional reward (“Reward”), which will typically be redeemable via your Program account within 0-14 days. Once your Points convert to a Reward, the Rewards may not be converted back into Points, and you may choose to use the Reward at checkout on the Hanna Andersson website at any time before expiration of the Rewards. Rewards expire three months after the date the Reward is issued. Rewards must be used in full $10 increments and if a Reward is used on a cart total under a $10 increment (e.g., a $22 order using $30 in Rewards), no value of the Reward will be returned to your Program account.

You must select Rewards at checkout. Your Rewards reduce the total cost of merchandise and are not valid for shipping. Rewards may not be used for the purchase of gift cards. Some notifications or offers related to Rewards may be sent by email. Account information such as Point totals and available Rewards will also typically be accessible by logging into your account on the Hanna Andersson mobile application or website. Rewards will expire three months after the date of issuance. Only the account holder may use and access the Rewards.
Points and Rewards have no cash value, are non-transferable, and are only redeemable through Company.

See the Rewards Dashboard on the Hanna Andersson mobile app or website for more information about Rewards. Pursuant to Section 2, Company reserves the right to change the Rewards, the Points earning and redemptions procedures and offerings, the limitations on the use of Rewards with other promotional codes and offers, and the conversion rate between Points and Rewards. Any Reward redemption opportunity may be subject to its own terms and restrictions, including expiration dates.

Expiration of Points: POINTS WILL EXPIRE 12 MONTHS AFTER THE DATE OF ISSUANCE. EXPIRED POINTS ARE DEDUCTED FROM YOUR PROGRAM ACCOUNT POINTS BALANCE..

Expiration of Rewards: REWARDS WILL EXPIRE THREE MONTHS AFTER THE DATE OF ISSUANCE..

Other Limitations: LIMIT OF $200 IN REWARDS VALUE IN YOUR ACCOUNT AT ANY TIME. NO ADDITIONAL POINTS ARE DISTRIBUTED WHEN ACCOUNT BALANCE REFLECTS $200 IN REWARDS VALUE. Unless otherwise stated in the advertising or FAQs, Rewards may be used when a product is on sale or discount and may also be combined with other promotional offers or promo codes. Company expressly reserves the right to offer similar (or identical) Rewards or other benefits, including participation in promotional offers or sweepstakes, to both Program Members and non members. Rewards are promotional and will not be redeemable for cash.

Other Benefits: See the Loyalty Landing Page for a full description of other current Program benefits. Company reserves the right to modify, eliminate, or add to benefits.

Benefits unlocked through the Program have no cash value, are non-transferable, and you have no property rights in or to these Program benefits. Benefits cannot be exchanged or returned for Points, another product, or a monetary refund.

Program Communications

Program Communications Unless Member has opted out of receiving marketing communications, Company may (at its option) communicate with Members about marketing via mail, email, and other channels, including about special Member promotions, offers, and more. Company may also use these channels to notify Member when they are eligible for a benefit or Reward, communicate Program changes, and more. Please note that even if you opt out of receiving marketing or promotional communications, Company may continue to send you non-marketing or non promotional emails, such as those about your account or our ongoing business relations.

Mandatory Arbitration of All Disputes; No Class Actions; Governing Law

PARTICIPATION IN THE PROGRAM AND DISPUTES ARISING OUT OF OR RELATING TO THESE PROGRAM TERMS WILL BE RESOLVED THROUGH ARBITRATION AND THE GOVERNING LAW IN ACCORDANCE WITH THE COMPANY’S TERMS OF USE.

Intellectual property

All Program design, text, graphics, logos, images, titles, phrases and product names and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials are owned by Company and may be registered in the United States and internationally.

Miscellaneous

Without notice to you, Company reserves the right to suspend or terminate your account and/or your participation in the Program immediately if Company determines in its discretion that you have violated these Program Terms, you have more than one account, or that the use of your account or your participation in the Program is unauthorized, deceptive, fraudulent, or otherwise unlawful or abusive (including the use of manipulative or exploitive tactics to earn Points). Company may, in its discretion, suspend, cancel, or combine accounts that appear to be duplicative. Your participation in the Program is voluntary and you may withdraw at any time. If you opt-out of the Program or Company cancels your membership or terminates the Program for any reason, all Points, Rewards or other benefits earned on your Member account will be forfeited.

You are responsible and liable for any applicable federal, state, or local income, sales, use, or other taxes which may result from your participation in the Program.

For clarity, the indemnification and limitation of liability set forth in the Terms of Use will apply to these Program Terms and your participation in the Program. The use of the word “include,” “includes,” or “including” is illustrative and not limiting.