1. Please take a look at the returns paperwork included with your order (additional forms available to print below), then contact us at Japanhelp@hannaandersson.com, Call us: 010-503-321-5298, Fax us: 010-1-503-321-5289 or Fax us free dial: 00531-13-0663
2. Send your return back to us via Air Parcel Post using the address label on your invoice. If we made a mistake with your order, we'll refund the postage.
3. Feel free to contact us by toll free fax at 010-1-503-321-5289, fax us free dial: 00531-13-0663 or email us at japanhelp@hannaAndersson.com
Returns, Hanna Andersson 5000 Commerce Crossings Dr Ste 101 Louisville, KY 40229.
4. Please allow 4-6 weeks for your refund or exchange to be processed.