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Returns from International
How to return something from outside the United States (other than Canada or Japan).

1.  Send your return back to us via international mail using the address label on your invoice. If we made a mistake with your order, we'll refund the postage.

2.  If you have questions, please contact us at customerservice@hannaandersson.com, or by phone at 1.503.321.5277 9am to midnight ET daily.

3.  Send to:
  Returns Hanna Andersson
6900 Riverport Drive
Louisville, KY 40258 USA

4.  Please allow 4-6 weeks for your refund or exchange to be processed.

Please contact your local duty and tax office for potential refunds of duty and tax originally paid on returned items.



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